Note: Information provided on the U.S.A. and Canada SIM packs here are for your ease of reference only and may be subject to amendments by the operator without any prior notice. If you have any other queries not answered below, please log-on to China Mobile (Hong Kong)’s web-site or call their Customer Service directly.
Do I get a mobile number with this SIM?
Yes, as this SIM is offered by China Mobile (Hong Kong), you would get a Hong Kong mobile number. However, as incoming calls are not cheap (treated as international calls), we would suggest that you make and receive calls with your social media app, such as Whatsapp / WeChat / Line etc..
Is the U.S.A. and Canada SIM compatible with my phone?
This SIM card is compatible with any 3G / 4G devices which you can use in Singapore. Otherwise, if you’ve purchased your phone outside of Singapore, please ensure that your phone is not SIM-locked, else you will not be able to use any other SIM cards in your card other than that issue by your original telco operator.
Is the U.S.A and Canada SIM compatible with devices using micro / nano SIMs?
Yes, it is. The SIM card comes as a tri-sized SIM (normal / micro / nano size) and is immediately usable in your device.
What do I need to do after I purchase the prepaid SIM card? Do I need to register it?
No, you will not need to register this SIM card before use. Once you get into U.S.A. or Canada,, simply put it into your mobile device and it can be used immediately.
I’ve put the SIM card into my mobile device but the network does not register? Is something wrong? (I am currently in Singapore)
If you’re still in Singapore, you will not be able to use this SIM card. The SIM can only be used in U.S.A. or Canada.
How do I call Singapore with this SIM?
Making direct international calls with this SIM card is not cheap. We would suggest that you make and receive calls with your social media app, such as Whatsapp / WeChat / Line etc. since you will get unlimited data with this SIM.
Will I be able to surf the web / download e-mails?
Yes, you will be receive 15 days of unlimited date with this SIM card in U.S.A. and/or Canada (first 3GB at maximum 4G/3G speed, thereafter at 128 kbps).
Who is China Mobile?
China Mobile is the world’s largest mobile provider by subscribers.