Note: Information provided on the “DTAC” SIM packs here are for your ease of reference only and may be subject to amendments by the operator without any prior notice. If you have any other queries not answered below, please log-on to DTAC’s web-site or call their Customer Service directly.
What’s the difference between the prepaid SIM packs offered here and that retailed in Thailand?
There is no difference between these. For your convenience, we have imported DTAC SIM packs from Thailand back to Singapore so that you can get them before you depart and able to use it once you arrive.
Do I get a Thailand mobile number straight away?
Yes, you will find your Thailand mobile number on the DTAC SIM pack inside the kit.
Is the DTAC SIM compatible with my phone?
If you normally use your Singapore number in your phone, you will be able to use the DTAC SIM in it. Otherwise, if you’ve purchased your phone outside of Singapore, please ensure that your phone is not SIM-locked, else you will not be able to use any other SIM cards in your card other than that issue by your original telco operator.
Is the DTAC SIM compatible with devices using micro / nano SIMs?
Yes, it is. The DTAC SIM card comes as a tri-sized SIM (normal / micro / nano size) and is immediately usable in your device.
What do I need to do after I purchase the prepaid SIM card? Do I need to register it?
Our Thailand SIM has been pre-registered for your convenience. Simply plug it into your phone when you get into Thailand and it can be used immediately.
Who is DTAC?
DTAC is a leading, mobile operator in Thailand.