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The best way to stay connected in Malaysia….. with a local Malaysia mobile SIM Card


The Benefits

When you are in Malaysia, use a local Malaysia mobile number to keep in touch. Roaming with your Singapore number in Malaysia is ridiculously expensive!

Get your Malaysia "Celcom" prepaid SIM card right here (the same SIM sold in Malaysia) so that you

Have a Malaysia mobile number now! Avoid the hassle of looking for one only when you arrive!
Make and receive calls / SMS and access the internet at local Malaysia rates!
Get top-ups for your SIM right here ONLINE! Alternatively, get it at convenience stores (such as 7-Eleven) / petrol kiosks / phone shops across Malaysia.


Complete this off with the Ready-2-Go Link Service, an international call forwarding service. It which lets you divert your Singapore mobile calls to your Malaysia number (at S$0.14 / minute) so that you always stay contactable.


Rates For The Celcom SIM
The table below compares the costs of using the Celcom VERSUS roaming in Malaysia with your Singapore mobile number.
Comparing: Rates for the ‘Celcom’ SIM
(S$ per min)
Roaming With Your Singapore Number
(Sf$ per min)
Incoming calls (to your Malaysia Number) FREE 0.80
Outgoing calls (within Malaysia) 0.19 0.42
Outgoing calls (to Singapore) 0.12 0.55
SMS (within Malaysia) 0.08 0.18
SMS (to Singapore) 0.21 0.37
Data (via 2G / 3G) 2.50 per day (or 8.30 per week) 30.00 / MB
(1) Want more credit on your "Celcom" prepaid SIM card.
Get top-ups at convenience stores (such as 7-Eleven) / petrol kiosks / phone shops across Malaysia or at SingPost across Singapore (subject to changes from SingPost)..


How much can you save with the Celcom SIM?
If you: Rates for the ‘Celcom’ SIM
(SGD per min)
Roaming With Your Singapore Number
(SGD per min)
Receive 10 minutes of incoming calls FREE (direct to your Malaysia number) 8.00
Make 10 minutes of calls to Singapore 1.20 5.50
TOTAL 1.20 13.50


Using The Link Service
Forward your Singapore mobile calls to your Malaysia number with the Link Service economically so that you always stay contactable.
Diverted Calls with the Link Service
(SGD per min)
Incoming Roaming Charges
(SGD per min)*
0.14 1.55
(1) Top-up the credit on the Link Service (i.e. the international call forwarding service) by purchasing additional Link Service credit right here ONLINE
We have consolidated a list of Frequently Asked Questions for your perusal. If you may require any further assistance, please contact us with your query.

The Celcom SIM
SIM Card Operator: Celcom (Malaysia)
SIM Card Face Value: MYR $18.50
Call Credits: MYR $15.00
Expiry Date: (a) Prior to activation: as per stated on the SIM packs.
(b) After activation, the SIM card is active for 30 days. You can extend this by further topping-up. If you do not reload the SIM card within this period, you will have a grace period of 50 days to top-up (when you can still receive calls and SMS), else the SIM card will also expire.
(Extend 3 days with a MYR $3 - 9 top-up, 7 days with MYR $10 - 19, 15 days with MYR $20 - 29, and 1 day per MYR $1 for a top of of MYR $30 and above.)

Top-up at convenience stores (such as 7-Eleven) / petrol kiosks / phone shops across Malaysia.

Operator Website:
Customer Service: +603 36308888


The Link Service
Service Provider: T-Innovations Pte. Ltd.
Call Forwarding Credits: S$15 (or as per stated upon your purchase)
Customer Service: +65 62355033 during office hours or e-mail at anytime.
Top-up: Click here!
For more information on the Link Service, click here.


Other Queries

Information provided on the "Celcom" SIM packs here are for your ease of reference only and may be subject to amendments by the operator without any prior notice. If you have any other queries not answered below, please log-on to Celcom's web-site or call their Customer Service directly.

For queries on the Link Service, click here and refer to the Link Service FAQs.

What's the difference between the prepaid SIM packs offered here and that retailed in Malaysia?

There is no difference between these. For your convenience, we have imported Celcom SIM packs from Malaysia back to Singapore so that you can get them before you depart and able to use it once you arrive. SIM cards are sold at the same price here and in Malaysia.

What's more, with the Link Service, you can forward your Singapore calls to your Malaysia number, so you won't miss any of your calls.

Do I get a Malaysia mobile number straight away?

Yes, you will find your Malaysia mobile number on the Celcom SIM pack inside the kit.

Is the Celcom SIM compatible with my phone?

If you normally use your Singapore number in your phone, you will be able to use the CelcomSIM in it. Otherwise, if you've purchased your phone outside of Singapore, please ensure that your phone is not SIM-locked, else you will not be able to use any other SIM cards in your card other than that issue by your original telco operator.

Is the Celcom SIM compatible with the iPhone4 / iPhone5 / iPad (or other devices using a micro / nano SIM)?  

Yes, it is. However, do note that like all the other prepaid SIM cards which we offer, the Celcom card comes in normal SIM card size and must be clipped down to a micro / nano SIM before it can be used in such devices. While we do not offer this service, it is available at most phone shops across Singapore.

Do I need to register my prepaid SIM card?

Yes, it is a Malaysia regulatory requirement that the Celcom SIM card must be registered before it can be used. Registration instructions may be done at Celcom / Blue Cube outlets across Malaysia or via fax / e-mail through our Malaysian handling agent (as per instructions found in the kit).

I've registered my SIM card but the network does not register? Is something wrong? (I am currently in Singapore)

If you're still in Singapore, you will not be able to use the Celcom SIM card. The first call must be made from Malaysia.

How do I call Singapore from Malaysia with the Celcom SIM?

Call Singapore directly by adding + in front of your destination number, e.g. +65 xxxxxxxx with Celcom's IDD service at a special rate of S$0.12 / minute (subject to change from Celcom).

Will I be able to surf the web / download e-mails?

Yes, you will be able to surf the web / download e-mails via 2G with the "Celcom" SIM card @ MYR 6 per day (or MYR 20 per week). If you wish to access the Celcom 3G service, simply (1) call up Celcom Customer Service (at +603 36308888) to upgrade to the 3G plan (upgrading is free of charge) and then (2) call *118# to subscribe.

I wish to retain my Malaysia Celcom phone number and extend the validity of my credits in the prepaid SIM card. How can I do this?

You can extend the validity of the credit in your Celcom SIM and hold on to your Celcom mobile phone number by either 1 or 2 years at a fee of MYR30 or MYR50 respectively. To do this, either call *118# or SMS: EXP1 or EXP2 (where 1 or 2 are the extension periods requested for) to 28882. For 2 years extension, please ensure you top-up at least MYR30 into the account within 6 months of sending the EXP2 instruction.

Who is Celcom?

Celcom is a member of the Telekom Malaysia group of companies, and have the widest and most extensive coverage nationwide versus the other cellular service providers in Malaysia.


What Are Available?

Going For A Short Trip? (e.g. holidays)

With the Ready-2-Go Malaysia Travel Kit, you get the 2 essential items to keep in touch economically when you are in Malaysia (right away!):

A Malaysia "Celcom" prepaid SIM card (MYR $18.50 value)
S$15 of Ready-2-Go Link Service. Use it to divert your Singapore mobile calls to your Malaysia number.

Download a product summary / factsheet

Available from our web-site or from any of our retailers across Singapore.

Ready-2-Go MALAYSIA Travel Kit

Ready-2-Go MALAYSIA Travel Kit

Availability: In stock

Product Price Qty
MALAYSIA Travel Kit (with MYR18.50 SIM) - activate by 18/05/14

Travel Regularly? (e.g. frequent travellers, corporate users)

If you go overseas regularly, (to Malaysia and/or other destinations), it’s time to go VIP.

With the $100 Ready-2-Go VIP kit, you get:

1. A FREE Malaysia "Celcom" prepaid SIM card (MYR $18.50 value)

2. S$100 of Link Service. Use it to divert your Singapore mobile calls to your Malaysia number or any other overseas number of your choice.

VIP customers also enjoy the following benefits:

FREE credit!
Receive S$15 of FREE Link Service credit with every S$100 you top-up to your account in the future.
Purchase individual  (country-specific)  mobile  SIM card from us at any time!
Auto-extension of account validity
Don’t worry about the expiry date on your Link Service account (as long as there is credit in your account). We will automatically extend your account validity whenever it is about to expire so no credit is wasted (Note: a handling fee is chargeable for each extension).
Call Alert Service
Get an SMS notification (sent to your overseas number) with your caller's phone number everytime you receive a diverted call (even the missed calls). Keep track of your calls and return calls at your convenience when you are overseas!

Only available from our web-site. Purchase it right now ONLINE!

VIP Kit: S$100 Link Service & free MYR$8.50 MALAYSIA SIM - activate by 11/03/12

VIP Kit: S$100 Link Service & free MYR$18.50 MALAYSIA SIM - activate by 18/05/14