Macau

The Benefits

When you are in Macau, use a local Macau mobile number to keep in touch. Roaming with your Singapore number in Macau is ridiculously expensive!

Get your Macau "SmarTone" (Vodafone) prepaid SIM card right here (the same SIM sold in Macau) so that you

Have a Macau mobile number now! Avoid the hassle of looking for one only when you arrive!

Make and receive calls / SMS and access the internet at local Macau rates!

Top up conveniently at convenience stores (such as 7-Eleven) / phone shops across Macau.

EXTRA TIP!
Complete this off with the Ready-2-Go Link Service, an international call forwarding service. It which lets you divert your Singapore mobile calls to your Macau number (at S$0.32 / minute) so that you always stay contactable.

SAVE 85% OFF YOUR ROAMING PHONE BILLS! CLICK HERE for call rates!

Rates For The SmarTone (Vodafone) SIM

The table below compares the costs of using the SmarTone (Vodafone) VERSUS roaming in Macau with your Singapore mobile number.

Comparing:	Rates for the ‘SmarTone’ SIM (S$ per min)	Roaming With Your Singapore Number (S$ per min)
Incoming calls (to your Macau Number)	0.17	3.29
Outgoing calls (within Macau)	0.17	1.20
Outgoing calls (to Singapore)	0.98	4.20
SMS (within Macau)	0.08	0.18
SMS (to Singapore)	0.39	0.72

NOTE:
(1) Top up your SmarTone prepaid SIM card at convenience stores / phone shops across Macau.

How much can you save with the SmarTone (Vodafone) SIM?

If you:	Rates for the ‘SmarTone’ SIM (S$ per min)	Roaming With Your Singapore Number (S$ per min)
Receive 10 minutes of incoming calls	1.70 (direct to your Macau number)	32.90
Make 10 minutes of calls to Singapore	9.80	42.00
TOTAL	11.50	74.90
YOU SAVE 85% OF YOUR ROAMING PHONE BILLS!

Using The Link Service

Forward your Singapore mobile calls to your Macau number with the Link Service economically so that you always stay contactable.

Diverted Calls with the Link Service (S$ per min)	Incoming Roaming Charges (S$ per min)*
0.32	3.29
YOU SAVE 82% IN THIS CASE!

NOTE:
(1) Top-up the credit on the Link Service (i.e. the international call forwarding service) by purchasing additional Link Service credit right here ONLINE

We have consolidated a list of Frequently Asked Questions for your perusal. If you may require any further assistance, please contact us with your query.

The SmarTone (Vodafone) SIM

SIM Card Operator:	SmarTone (Macau)
SIM Card Face Value:	MOP $120
Call Credits:	MOP $120
Expiry Date:	(a) Prior to activation: as per stated on the SIM packs. (b) After activation, it is valid for 180 days. To extend, simply top-up.
Top-ups:	At convenience stores / phone shops across Macau
Operator Website:	http://www.smartone.com.mo
Customer Service:	+853 1628 or 1628 (from within Macau)

The Link Service

Service Provider:	T-Innovations Pte. Ltd.
Call Forwarding Credits:	S$15 (or as per stated upon your purchase)
Customer Service:	+65 62355033 during office hours or e-mail info@trusling.com at anytime.
Top-up:	Click here!
For more information on the Link Service, click here.

Other Queries

NOTE:
Information provided on the "SmarTone (Vodafone) " SIM packs here are for your ease of reference only and may be subject to amendments by the operator without any prior notice. If you have any other queries not answered below, please log-on to SmarTone's web-site or call their Customer Service directly.

For queries on the Link Service, click here and refer to the Link Service FAQs.

What's the difference between the prepaid SIM packs offered here and that retailed in Macau?

There is no difference between these. For your convenience, we have imported the SmarTone SIM packs (on the Vodafone network) from Macau back to Singapore so that you can get them before you depart and able to use it once you arrive. SIM cards are sold at the same price here and in Macau.

What's more, with the Link Service, you can forward your Singapore calls to your Macau number, so you won't miss any of your calls.

Do I get a Macau mobile number straight away?

You will get your Macau mobile number once you activate your SIM card when you get to Macau (as per the instructions in your SIM pack).

Is the SmarTone SIM compatible with my phone?

If you normally use your Singapore number in your phone, you will be able to use the SmarTone SIM in it. Otherwise, if you've purchased your phone outside of Singapore, please ensure that your phone is not SIM-locked, else you will not be able to use any other SIM cards in your card other than that issue by your original telco operator.

Is the SmarTone SIM compatible with the iPhone4 / iPad?

Yes, it is. However, do note that like all the other prepaid SIM cards which we offer, the SmarTone SIM card comes in normal SIM card size and must be clipped down to a microSIM before it can be used in the iPhone4 / iPad. While we do not offer this service, it is available at most phone shops across Singapore.

Do I need to register my prepaid SIM card?

No, you would not need to register the SIM card. However, you would need to activate it when you get to Macau by calling 1662. Your Macau mobile number will be assigned to you then.

I tried using my Smartone SIM card but the network does not register? Is something wrong? (I am currently in Singapore)

If you're still in Singapore, you will not be able to activate the Smartone SIM card. This can only be done in Macau.

Will I be able to surf the web / download e-mails?

Yes, you will be able to surf the web / download e-mails via GPRS

Who is SmarTone?

SmarTone (Macau) is a subsidiary of SmarTone Telecommunications Holding Limited, which in addition to providing communications services in Macau (voice / multimedia and broadband services), also operates in Hong Kong. It is a partner network of the Vodafone Group Plc.

Ready-2-Go Macau Travel Kit - Usage instructions - Getting Started
Ready-2-Go Link Service - Usage Instructions

If you require any assistance, here's who you can contact:


The "SmarTone" prepaid SIM card:
Operator Website:	http://www.smartone.com.mo
Customer Service:	+853 1628 or 1628 (from within Macau) at anytime

The Link Service:
Provider's e-mail:	info@trusling.com
Customer Service:	Call +65 62355033 from 9:00am to 6:00pm daily from Mon to Fri (excluding public holidays) - Singapore time or E-mail info@trusling.com at anytime.

What Are Available?

Going For A Short Trip? (e.g. holidays)

With the Ready-2-Go Macau Travel Kit, you get the 2 essential items to keep in touch economically when you are in Macau (right away!):

A Macau "SmarTone" (Vodafone) prepaid SIM card (MOP $120 value)

S$15 of Ready-2-Go Link Service. Use it to divert your Singapore mobile calls to your Macau number.

Download a product summary / factsheet

Available from our web-site or from any of our retailers across Singapore.

Ready-2-Go MACAU Travel Kit -activate by 31/12/14

Travel Regularly? (e.g. frequent travellers, corporate users)

If you go overseas regularly, (to Macau and/or other destinations), it’s time to go VIP.

With the $100 Ready-2-Go VIP kit, you get:

1. A FREE Macau "China Mobile" prepaid SIM card (MOP $120 value)

2. S$100 of Link Service. Use it to divert your Singapore mobile calls to your Macau number or any other overseas number of your choice.

VIP customers also enjoy the following benefits:

FREE credit!
Receive S$15 of FREE Link Service credit with every S$100 you top-up to your account in the future.

Purchase individual (country-specific) mobile SIM card from us at any time!

Auto-extension of account validity
Don’t worry about the expiry date on your Link Service account (as long as there is credit in your account). We will automatically extend your account validity whenever it is about to expire so no credit is wasted (Note: a handling fee is chargeable for each extension).

Only available from our web-site. Purchase it right now ONLINE!

VIP Kit: S$100 Link Service & free MOP$120 MACAU SIM -activate by 31/12/14

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Ready-2-Go MACAU Travel Kit -activate by 31/12/14

S$37.90

VIP Kit: S$100 Link Service & free MOP$120 MACAU SIM -activate by 31/12/14

S$100.00