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Australia

The Explorer International SIM Card …. the one SIM which does it all!
(For calls / data access / SMS)

 

The Benefits

NOTE: Due to a recent Australia regulatory change, we are no longer able to offer the Just Mobile (Vodafone) Australia SIM. 

Instead, we would recommend customers use the the Explorer International SIM for their upcoming trip, which you can use economically around the world, including in Australia.

With the Explorer SIM card:

You get a +44 (U.K.) mobile phone number. You have the option to also simultaneously add a +1 (U.S.A.) number onto it. The SIM is useable in over 160 countries.
Use it for calls / SMS / internet access:
  • Incoming calls at USD $0.35 per minute in Australia.
    Outgoing calls from Australia at USD $0.35 per minute (for both local calls and calls to Singapore)

  • Incoming SMS in Australia at USD $0.09 each.
    Outgoing SMS at USD $0.35 per message (for both local and SMS to Singapore.

  • Access the internet via GPRS / 3G / 4G data services
    Access data at USD $0.25 per MB in Australia. (For heavy data users, subscribe for the operator's data bundles!) 

Click here to access the operator's web-site for more product details!
 
The starter kit has been preloaded with USD $10 of credit. Top up conveniently ONLINE right here or over the phone. Alternatively, you can opt to recharge automatically.

Note: This SIM card comes as a multi-sized SIM (normal / micro / nano).

Rates For The Explorer International SIM Card
The Explorer International SIM Card
SIM Card Operator: Telestial
SIM Card Face Value: SGD $30
Call Credits: USD $10
Expiry Date: (a) No expiry date prior to activation
(b) After activation, the SIM will NEVER EXPIRE as long as you use a charged service (such as making a call or sending a text message) within any six month period.
(The initial credit balance will expire 2 months after the initial use if you have not added additional credit to the account after your purchase. Otherwise, any balance will expire after 3 months from last use of a charged service / top-up. You can still re-instate the full credit balance on your card by recharging at least USD $30 your account by calling +1 888 5138804).
Top-ups:

Get it from us online! Click here! Alternatively, you can also top up the SIM card by calling up their Customer Servicing team.

Operator Website: http://www.ekit.com/ekit/MobileInfo/Service/ektrav_silver
 
Customer Service: Email shout@ekit.com or call +1 888 5138804 or 154 (with the Explorer SIM)

 

Other Queries

NOTE:
Information provided on the Explorer SIM packs here are for your ease of reference only and may be subject to amendments by the operator without any prior notice. If you have any other queries not answered below, please log-on to the Explorer SIM web-site or call their Customer Service directly.

What's the difference between using the Explorer SIM and using my normal Singapore SIM card when I am overseas?

Yes, it is convenient to use your Singapore SIM card when you are overseas like you do when you are in Singapore, BUT you will be incurring EXPENSIVE roaming charges for all your usage (i.e. for all incoming / outgoing calls, outgoing SMS and data usage).

Instead, opt to use the Explorer SIM when you are overseas,  which lets you make calls / SMS / data at very economical rates (click here to find out the call rates for your destination). In addition, you will be able to receive incoming calls for free in over 70 destinations and receive free incoming SMS all around the world.  What's more, to complete the solution, you can use our Link Service to forward your Singapore calls to your Explorer SIM, so you won't miss any of your calls.

What phone number will I get with the Explorer SIM?

You get a +44 (U.K.) mobile phone number. What’s more, you have the option to also simultaneously add a +1 (U.S.A.) number onto the same Explorer SIM.

Is the Explorer SIM compatible with my phone?

If you normally use your Singapore number in your phone, you will be able to use the Explorer SIM in it. Otherwise, if you've purchased your phone outside of Singapore, please ensure that your phone is not SIM-locked, else you will not be able to use any other SIM cards in your card other than that issue by your original telco operator.

What is the size of the SIM card in the International SIM pack?

The International SIM card comes as a tri-sized SIM (regular / micro /nano) SIM card.

Do I need to register the Explorer SIM before using it?

You will NOT need to register your Explorer SIM. It will be automatically activated when you use the SIM for the first time OUTSIDE of Singapore.

Is the Explorer SIM easy to use?

The Explorer SIM is relatively easy to use. Each pack comes with its one starter manual. WHEN YOU ARE OVERSEAS, here’s all you need to do:
(1) Slot your SIM card into your phone and turn it on. Key in your PIN number.
(2) Wait (up to 5 minutes) to detect a network.
You’re now all set to make calls / SMS / data.

I've slotted the Explorer SIM into my phone but I’m not able to make / receive calls? Is something wrong? (I am currently in Singapore)

If you're still in Singapore, you will not be able to use the Explorer SIM. It can only be activated when you make your first call outside of Singapore.

I tried to make an outgoing call with the Explorer SIM but the line just disconnects. Is something wrong?

This is normal! To make a call with the Explorer SIM, please also dial “+” followed by full international dialing format of the number (i.e. with the country code and the phone number). When you press dial, your call will immediately cut off and the system will call you back within 60 seconds. Just answer the call to connect.

How do I receive calls with the Explorer SIM?

To receive a call, simply answer it as per normal.

How much prepaid credit is in the Explorer SIM?

The Explorer SIM we offer comes preloaded with USD$10 credit.

How do I top-up the Explorer SIM?

You can purchase top-up for the Explorer SIM online at http://www.rechargeminutes.com/ or by calling the 24/7 Customer Service at +1-888-5138804.

Will I be able to surf the web / download e-mails?

Yes, you will be able to surf the web / download e-mails via GPRS / 3G at the prevailing rates of the Explorer SIM. Opt to sign-up for a data bundle to reduce data charges substantially (click here to log-onto the operator's web-site for more details). Please refer to the User Guide found with the SIM for phone settings.

Who is Telestial?

Telestial is a leading U.S.A. pre-paid global mobile provider.

 

What Are Available?

Need A SIM?

Get your International SIM card right here!
(pre-loaded with USD $10 credit for calls / SMS / pay-as-you-go data. For heavy data users, you can add-on a data plan)

Get it from any of our retailers across Singapore or right here on our web-site.

International SIM Card

International SIM Card

Regular Price: S$30.00

Special Price: S$24.00

(Add-On) Top-up Your International SIM (For Calls / SMS / Data)

Purchase USD $20 top-up credit (for calls / SMS / pay-as-you-go data) right here ONLINE!
(Important: This credit cannot be used to subscribe for a data plan)

Get it here now! (This is not available at our retailers)
An ePIN will be SMS to you immediately when you have completed your purchase.

USD $20 Top-up for the International SIM

USD $20 Top-up for the International SIM

S$28.00

(Add-On) Data Plans For Your International SIM

Purchase data plans for the International SIM right here ONLINE!

Zone A - 500MB Data Plan.
Includes majority of Europe and SE Asia plus UK, Australia
or
Zone B - 500MB Data Plan.
Includes extended Zone A coverage plus United Arab Emirates and majority of Caribbean, South America

Click here for the full list of countries covered!

Get it here now! (This is not available at our retailers)
An ePIN will be SMS to you immediately when you have completed your purchase.

Data Plan

International SIM - Data Plans

Availability: In stock

Product Price Qty
International SIM - Zone A - 500 MB Data
S$48.00
International SIM - Zone B - 500 MB Data
S$62.00