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The Explorer International SIM Card …. the one SIM which does it all! |
Looking for one SIM card which you can use all around the world and not have to worry about expensive roaming charges. The Explorer International SIM card is the hassle-free method for the frequent traveller who plans to travel to various destinations and does not wish to carry multiple mobile phone numbers.
With the Explorer SIM card:
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It is FREE to receive incoming calls in 70 destinations.
Outgoing calls from USD $0.39 per minute -
It is FREE to receive incoming SMS at ALL destinations.
Outgoing SMS from USD $0.40 per message. -
Access the internet via GPRS / 3G data services
EXTRA TIP!
Complete this off with the Ready-2-Go Link Service, an international call forwarding service. It which lets you divert your Singapore mobile calls to your U.K. number (at S$0.48 / minute) so that you always stay contactable.
| SIM Card Operator: | eKit.com (Telestial) |
| SIM Card Face Value: | SGD $30 |
| Call Credits: | USD $10 |
| Expiry Date: | (a) No expiry date prior to activation (b) After activation, it is valid for 180 days. (The initial credit balance will expire 2 months after the initial use if you have not added additional credit to the account after your purchase. Otherwise, any balance will expire after 180 days). |
| Top-ups: |
Top-up at http://www.rechargeminutes.com/ or by calling their Customer Servicing team |
| Operator Website: | http://www.explorersim.com Note: The Explorer SIM is sold at USD$59 on their web-site. You can purchase it here at SGD $30. Offer whilst stocks last! |
| Customer Service: | +1 888 5138804 or 154 (with the Explorer SIM) |
| Service Provider: | T-Innovations Pte. Ltd. |
| Call Forwarding Credits: | As per stated upon your purchase |
| Customer Service: | +65 62355033 during office hours or e-mail info@trusling.com at anytime. |
| Top-up: | Get it here! |
| For more information on the Link Service, click here. | |
NOTE:
Information provided on the Explorer SIM packs here are for your ease of reference only and may be subject to amendments by the operator without any prior notice. If you have any other queries not answered below, please log-on to the Explorer SIM web-site or call their Customer Service directly.
For queries on the Link Service, click here and refer to the Link Service FAQs.
Yes, it is convenient to use your Singapore SIM card when you are overseas like you do when you are in Singapore, BUT you will be incurring EXPENSIVE roaming charges for all your usage (i.e. for all incoming / outgoing calls, outgoing SMS and data usage).
Instead, opt to use the Explorer SIM when you are overseas, which lets you make calls / SMS / data at very economical rates (click on the 'Rates' tab above to find out the call rates for your destination). In addition, you will be able to receive incoming calls for free in over 70 destinations and receive free incoming SMS all around the world. What's more, to complete the solution, you can use our Link Service to forward your Singapore calls to your Explorer SIM, so you won't miss any of your calls.
You get a +44 (U.K.) mobile phone number. What’s more, you have the option to also simultaneously add a +1 (U.S.A.) number onto the same Explorer SIM.
Is the Explorer SIM compatible with my phone?If you normally use your Singapore number in your phone, you will be able to use the Explorer SIM in it. Otherwise, if you've purchased your phone outside of Singapore, please ensure that your phone is not SIM-locked, else you will not be able to use any other SIM cards in your card other than that issue by your original telco operator.
Is the Explorer SIM compatible with the iPhone4 / iPad?Yes, it is. However, do note that like all the other prepaid SIM cards which we offer, the Explorer SIM card comes in normal SIM card size and must be clipped down to a microSIM before it can be used in the iPhone4 / iPad. While we do not offer this service, it is available at most phone shops across Singapore.
Do I need to register the Explorer SIM before using it?You will NOT need to register your Explorer SIM. It will be automatically activated when you use the SIM for the first time OUTSIDE of Singapore.
Is the Explorer SIM easy to use?The Explorer SIM is relatively easy to use. WHEN YOU ARE OVERSEAS, here’s all you need to do:
(1) Slot your SIM card into your phone and turn it on. Key in your PIN number.
(2) Wait (up to 5 minutes) to detect a network.
You’re now all set to make calls / SMS / data.
If you're still in Singapore, you will not be able to use the Explorer SIM. It can only be activated when you make your first call outside of Singapore.
I tried to make an outgoing call with the Explorer SIM but the line just disconnects. Is something wrong?This is normal! To make a call with the Explorer SIM, please also dial “+” followed by full international dialing format of the number (i.e. with the country code and the phone number). When you press dial, your call will immediately cut off and the system will call you back within 60 seconds. Just answer the call to connect.
How do I receive calls with the Explorer SIM?To receive a call, simply answer it as per normal.
How much prepaid credit is in the Explorer SIM?The Explorer SIM we offer comes preloaded with USD$10 credit.
How do I top-up the Explorer SIM?You can purchase top-up for the Explorer SIM online at http://www.rechargeminutes.com/ or by calling the 24/7 Customer Service at +1-888-5138804.
Will I be able to surf the web / download e-mails?Yes, you will be able to surf the web / download e-mails via GPRS / 3G at the prevailing rates of the Explorer SIM. Please refer to the User Guide found with the SIM for phone settings.
Who is Telestial?Telestial is a leading U.S.A. pre-paid global mobile provider.
- Explorer Mobile SIM - Quick Start Instructions - Part 1 (as per found in the pack)
- Explorer Mobile SIM - Quick Start Instructions - Part 2 (as per found in the pack)
- Ready-2-Go Link Service - Usage Instructions
- If you require any assistance, here's who you can contact:
The Explorer International SIM card: Operator Website: www.explorersim.com Customer Service: +1 888 5138804 or 154 (with the Explorer SIM). Available 24 hours, 7 days a week. The Link Service: Provider's e-mail: info@trusling.com Customer Service: Call +65 62355033 from 9:00am to 6:00pm daily from Mon to Fri (excluding public holidays) - Singapore time
or
E-mail info@trusling.com at anytime.
Just Need A SIM?
Get your Explorer International SIM card right here! Only available from our web-site. Purchase it right now ONLINE! |
Explorer International SIM Card |
Special Offer! Go VIP and get the Explorer Sim FREE! (e.g. frequent travellers, corporate users)
Pair your Explorer SIM with the Link Service and go VIP. For a limited time only, you can get the Explorer SIM FREE. Simply purchase a $100 Ready-2-Go VIP kit and you’ll get: 1. A FREE Explorer International SIM card (preloaded with USD $10) 2. S$100 of Link Service. Use it to divert your Singapore mobile calls to your U.K. number (or any other overseas number of your choice). VIP customers also enjoy the following benefits: FREE credit!
Receive S$15 of FREE Link Service credit with every S$100 you top-up to your account in the future. Purchase individual (country-specific) mobile SIM card from us at any time!
Auto-extension of account validity
Don’t worry about the expiry date on your Link Service account (as long as there is credit in your account). We will automatically extend your account validity whenever it is about to expire so no credit is wasted (Note: a handling fee is chargeable for each extension). Only available from our web-site. Purchase it right now ONLINE! |
VIP Kit: $100 Link Service & free Explorer International SIM |
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Explorer International SIM Card
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VIP Kit: $100 Link Service & free Explorer International SIM
